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FAQs

Frequently Asked Questions

Find answers to common questions about leasing, amenities, pet policy, smart home features, parking, and more at Stonecreek Ranch in Austin.
Can I take a Self Guided Tour even when the Office is closed?
Yes, you can take a Self Guided Tour of your favorite apartment daily from 6:00am – 8:00pm, even on Holidays!
What parking options are available at this community?
Stonecreek Ranch offers reserved, covered parking as well as large detached garages to residents.
I shop online quite often! How do I get my packages at this community?
Don’t worry – we have Touch-Free SMARTPACKAGE Lockers that will store your packages until you are ready to pick them up, any time, 24/7.
Where is the dog park?
The dog park is located on the right side of the community by Building 2.
Can I take a Self Guided Tour even when the Office is closed?
Yes, you can take a Self Guided Tour of your favorite apartment daily from 6:00am – 8:00pm, even on Holidays!
Does it cost anything to apply at this community?
There’s no application fee: it’s free to apply with SMARTLEASING. Once you’re approved, a $249 non-refundable reservation fee holds your apartment. See every fee on our Fees & Pricing Disclosure.
What is Venterra’s AutoPay Discount, and how much can I save?
Sign up for AutoPay in SMARTHUB and get a $20 credit on your account each month. It’s a credit against what you pay, so your rent and mandatory fees stay as listed on our Fees & Pricing Disclosure. Exclusive to Venterra.
When is garbage collection? When is doorstep trash pickup?
Garbage is collected on Service is Sunday Thursday. ValetLiving is off on Friday, Saturday and Holidays..

Find Your Home at Stonecreek Ranch

1 Bedrooms from $1,121 
2 Bedrooms from $1,404 
3 Bedrooms from $1,829